In accordance with the new IT Rules of 2021, the well-known instant messaging program WhatsApp, owned by Meta, took action against over 71 lakh fraudulent accounts in India.
The report claims that between September 1 and September 30, the messaging service blocked at least 71,11,000 accounts nationwide. Prior to any user complaints, almost 25,71,000 of these accounts were proactively banned.
WhatsApp handled 85% of the 10,442 complaint reports that were received in September from India, a country with a substantial user base of over 500 million on the network.
“Accounts Actioned” indicates instances in which WhatsApp addressed issues raised by the complaints; taking action means that an account may be banned or, in the case of a ban, may be reinstated.
“This user-safety report includes information on the complaints from users and the steps WhatsApp took to address them, along with WhatsApp’s own preventative measures to stop abuse on our platform,” the firm said.
The country’s Grievance Appellate Committee issued just six directives to the Meta-owned app in September, and it cooperated with all. The Grievance Appellate Committee (GAC) was recently formed by the Center to handle user complaints over content and associated issues. The purpose of this panel is to support digital legislation and manage user appeals of decisions made by social media sites.
According to reports, WhatsApp is introducing a new feature that will let users save communal group talks. A new option has been added to the community group chat menu: “archive chat.” Users now have control over their community group conversations since they may archive them with this feature.
Those community members who participate in several community group chats and want to maintain a neater, more organized chat list will find this feature quite helpful.
According to the report, this functionality is quite helpful since it was previously not able to archive community group conversations after downloading the update that enhanced community navigation inside these types of group chats, which significantly worsened the user experience.
